Purpose and Overview

These Terms of Use, Privacy Policy Purchase and regulate www.jaencoop.com website, which JAENCOOP SCA 2nd Grade (CIF No. 23053630 F) holds.

The web site provides information www.jaencoop.com OVERHAUL & n, access and acquisition of their products for the domestic and international market.

The access and use of services that facilitates this website implies acceptance of these General Terms of Use, Purchase and Privacy Policy, which shall apply without prejudice to specific or special conditions, if any, established. Please, therefore, carefully read these documents.

For any suggestion and question about how our service can contact through email info (at) jaencoop.com, through phone number +34 953 451 030 or by post to JAENCOOP SCA Grade 2, Valencia Avenue s / n, 23330 Villanueva Archbishop (Jaen). Spain.

Intellectual Property

Unless otherwise expressly noted, content on this website, including, without limitation, text, images, sounds, animations, graphics, buttons, computer programs or databases, and their design, navigation structure and programming are owned by the company SCA JAENCOOP 2nd Grado.Y are protected by Spanish and international legislation in force on the subject.

The brands and product names in the web www.jaencoop.com, are protected by laws and treaties on intellectual and industrial property, as well as domain names by the regulations governing domain names and found , if duly registered.

Notwithstanding the uses permitted under these Terms of Use or in the circumstances set out in Articles 31 to 34 of the Copyright Law (Royal Legislative Decree 1/1996, of 12 April), the rights of disclosure, reproduction, distribution, public communication and transformation of the contents of this website is solely for SCA JAENCOOP 2nd Grade.

users of this web site viewing, reproduction, printing and downloading content of the website is authorized only if the following conditions:

1. That is consistent with the purposes of the web and does not damage the image and reputation of JAENCOOP SCA Grade 2, its suppliers, or the products or services of these.

2. A personal and private use thereof is made. Utilization or exploitation all commercial or promotional purposes is expressly prohibited.

3. That the rights of intellectual property JAENCOOP SCA Grade 2 are respected. In any case the modification of all or part of such content or their disintegration or alteration of your integrity will be allowed. In any event, shall include, www.jaencoop.com referring to the words "copyright" or equivalent symbol (©), any disclosure, reproduction, distribution or public communication of the contents of this website.

The breach of the above conditions constitute an illegal activity, which may lead to the corresponding civil or criminal sanctions under applicable law.

Limitations of Liability

The use of this website is done at your own risk. 2nd Grade JAENCOOP SCA is not responsible for any misuse you may make this website. As a result of this, users are solely responsible to JAENCOOP SCA and third Grade 2: a. The consequences that may result from use with illicit purposes or effects contrary herein, any web content, prepared or not JAENCOOP SCA 2nd Grade, or not published under his name officially; b. And the consequences that may result from the use contrary to the contents of this document and adversely affecting the interests or rights of others, or in any way damage, disable or impair the website or its services or impede normal enjoyment by other users. c. Access of minors to the content included on the website, remain the responsibility of parents or guardians to exercise proper control over the activity of the child or children in their care or install any of the tools to control the use of Internet in order to prevent access to materials or content not suitable for minors and sending personal data without the prior consent of their parents or guardians. d. Communications and dialogues in the course of debates, forums, chats and virtual communities organized through or around the website and / or websites linked sites, nor liable, therefore, the potential damages and suffer particular customers or users and / or groups as a result of such communications and / or dialogues. 2nd Grade JAENCOOP SCA reports no guarantees: a. That access to the website and / or websites link will be uninterrupted or error free. b. That the content or software that users access via the web site or linked sites do not contain any error, computer viruses or other elements in the contents that may cause alterations in the system or in the electronic documents and files stored in your computer system or cause other damage; c. The use of the information or contents of this website or linked websites that customers and users could make for their own purposes. The information contained in this website should be considered by users to be informational and guidance, both in relation to its purpose and its effects, why JAENCOOP 2nd Grade SCA does not guarantee the accuracy of the information contained in this website and therefore assume no liability for any damages or inconvenience to users any inaccuracies that may arise in the web.

Privacy and data protection

According to current legislation, Organic Law 15/1999, of December 13, Protection of Personal Data, informs users of the following: The personal information you provide to us will be incorporated into a file duly registered with the Spanish Data Protection Agency, owned and operated by SCA JAENCOOP 2nd Grade.

According to it, JAENCOOP SCA Grade 2 has taken the appropriate security measures for personal information you provide to us and has installed the technical means and measures to prevent the loss, misuse, alteration, unauthorized access and theft thereof.

The collection and processing of personal data is aimed to facilitate information and / or manage the services required to JAENCOOP SCA Grade 2.

The personal data you provide may be transferred to third parties as a carrier to facilitate the management of services required to JAENCOOP SCA Grade 2.

JAENCOOP SCA Grade 2 presumes that the data have been introduced by its holder or by a person authorized by him, and that they are correct and accurate. Therefore, the customer is responsible for the veracity of the data and JAENCOOP SCA Grade 2 will not be responsible for its inaccuracy in the personal information of customers.

To use our website is necessary to use cookies, and third-party, in order to improve the service provided by SCA JAENCOOP Grade 2 and for statistical purposes, but do not store any personal information concerning users. The information collected is anonymous. See cookie policy.

At any time, the user will have the possibility of exercising rights of access (request for information on personal data), correction or deletion (request for correction or deletion of inaccurate or incorrect personal data processed in a file included ) and opposition (opposition petition on the treatment of personal data) provided in the Organic Law of Protection of Personal Data. For this purpose, you can reach us by any of the following ways:

- Sending an e-mail to: info (pounds) jaencoop.com

- sending a letter by mail to the registered office of the company: Valencia Avenue s / n, 23330, Archbishop Villanueva, Jaén, Spain

(ref personal data protection.).

Modifications and updates

Grade 2 JAENCOOP SCA reserves the right to make, at any time and without notice, changes and updates to the information contained in the web, configuration, availability and presentation, as well as these Terms of use, Purchase and Privacy Policy. Therefore, we recommend customer to read them carefully each time you access the web. In any case, acceptance of these Terms will be an essential prerequisite to the acquisition of any product available passage through the Web Site.

Grade 2 JAENCOOP SCA may prohibit access to this web site to any user for improper conduct

Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with Spanish law, in that which is not expressly stated. For the resolution of any dispute concerning the interpretation, application and enforcement of these conditions, as well as claims arising from any use of this website, the parties hereby submit, except in cases where the law imposes another jurisdiction, to the jurisdiction of the courts of the domicile of JAENCOOP SCA Grade 2, expressly waiving any other jurisdiction that may correspond.


Before any transaction, the user / customer acknowledges having read and states accept the following conditions of purchase. The placement of the order and its confirmation by the user / client materialize the full and complete acceptance of these conditions of purchase.

Making purchase order and formalizing

User, to process your order through the web site, you must register as a customer through the form provided by completing all contact information, shipping, payment and / or billing, with the same accurate and updated, accepting the conditions of use, privacy policy and contract data described herein.

JAENCOOP SCA 2nd Grade, at the time of checkout by the customer, communicate within a maximum period of twenty-four (24) hours at the address where he himself has pointed out, an email with order confirmation .

If for reasons beyond the control of www.jaencoop.com deviniese impossible to meet the contracted supply, Grade 2 JAENCOOP SCA will propose an offer equal or similar in market conditions close as possible to the originally proposed and if not possible, shall be a refund of the amount paid.

The characteristics of the products and their prices will be displayed. The items will be available for sale until supplies last. Prices shown on screen are with VAT now included. Tenders are duly marked and identified as such. Its validity will be effective while aparecezcan screen.

The formalization of an order, means under full acceptance of these general conditions of use and purchase policy data privacy. Items will be sent to the address provided by the customer.

Grade 2 JAENCOOP SCA reserves the right to refuse any order still being paid, returning in this case the entire payment.

Terms of delivery of the product

Grade 2 JAENCOOP SCA is committed to deliver the product in perfect condition in the direction you point the customer in the order form. 2nd Grade JAENCOOP SCA reserves the right to use all necessary means to carry out the delivery of the product in the direction indicated by the customer. In order to optimize the delivery, thank the customer to indicate a direction in which the order can be delivered during normal business hours. 2nd Grade JAENCOOP SCA shall not be liable for errors caused in the delivery when the delivery address entered by the customer in the order form does not conform to reality or have been omitted. JAENCOOP SCA Grade 2 informs the customer that it is possible that the same order is divided into several installments.


If an item is not in stock at the time of ordering, JAENCOOP SCA 2nd Grade inform the customer about the date that would be available or propose an equivalent replacement product.

In the event that the product is unavailable after the order has been made, the user would be informed by email of the total or partial cancellation of this. The partial cancellation of the order due to unavailability does not entitle the cancellation of the entire order.

Delivery times and place of delivery

Deliveries will be made through private courier and transport. While the buyer does not fulfill his obligations, JAENCOOP SCA Grade 2 is not obligated to serve.

Items will be shipped to the delivery address that the client specify.

Verified the payment of the purchase, the goods will be delivered no later than 7 working days from the day of that verification. The purchase made on Saturday, Sunday or holiday, shall be understood the following Monday or next business respectively. These times are estimates. Therefore, it may vary for logistical reasons or force majeure.

In case of delay in delivery, SCA JAENCOOP 2nd Grade inform its customers becoming aware of it.

No delays in delivery will consider cases where the order has been made available to the customer by the carrier within the agreed time and was unable to be delivered for reasons attributable to the customer.

Once the order leaves our warehouse, you will receive an e-mail notifying that your order has been accepted and is being sent.

For security reasons, JAENCOOP SCA Grade 2 will not ship any orders to PO Boxes nor accept any order if it is not possible to identify the recipient of the order and direction.

Grade 2 JAENCOOP SCA is committed to deliver the product in perfect condition in the direction you point the user in the order form. 2nd Grade JAENCOOP SCA shall not be liable for errors caused in the delivery when the delivery address entered by the user in the order form does not conform to reality or when they have missing data.


All prices are in Euro and include the VAT applicable at all times. However, these prices do not include the cost of sending the products, which are listed separately. Payment of products is done in a secure server environment of our supplier. 2nd Grade JAENCOOP SCA retains ownership of the goods until the order is accepted by you and the customer has paid the amount of products.

Conditions and Payment

The products ordered will be shipped after being paid. The customer or user can pay for products purchased through the means of payment JAENCOOP SCA Grade 2 offers listed on the website www.jaencoop.com. The user agrees to pay at the time you place the order to the initial price listed on the website. For each offered Product will be added to the tariffs applicable delivery costs. In any case, these rates shall be reported to the user before completing the purchase.

The customer must notify SCA Grade 2 JAENCOOP any improper or fraudulent charge on the payment method used for purchases in the shortest time possible so you can make the necessary arrangements.


The shipping costs will be specified in checkout before confirmation.

Diligence delivery

On receiving an order, the client will check the condition of the package to the person making the delivery of the product ordered, pledging to sign the reception, which may indicate any abnormalities that could be detected in the packaging. By signing the receiving sheet, the client acknowledges receipt of the number of packages stated therein and the good condition of packaging. If the customer subsequently observe any incident such as stroke, fracture, signs of having been opened or any damage or missing products, you should know by e-mail or by fax to +34 953 451 957 to Grade 2 JAENCOOP SCA within within 24 hours, counting from receipt of order.

Any circumstance beyond Grade 2 JAENCOOP SCA, such as acts of God, force majeure, casualty, strike in any industry, etc. that delays or prevents delivery, will be, automatically, a cause for suspension or termination of the obligations of the company SCA JAENCOOP 2nd Grade, without compensation to the customer. SCA Society JAENCOOP 2nd Grade inform the customer through any suitable means and the same day that becomes aware of those circumstances, so that it can freely cancel their orders by mail or reply by e-mail once notified the circumstances.

Billing and force price

valid for the realization of bills and the purchase price of our products will be the date of execution of the order or payment www.jaencoop.com

Recommendations for use and storage of the product

All of our products are subject to a quality control process, so the company will not be responsible if the product malfunctions or disturbances occur due to carelessness or conservation, contrary to our recommendations.

(You have to contemplate. Breaking bags, plastic, cans, bottles nozzles, etc., as well as exposure or wear and poor maintenance of the oil.)

Customer Service: Cancellation or refund orders

The rules regarding returns (regulated by the Law on retail trade 15/1/96 number 7/1996)


Grade 2 JAENCOOP SCA accept the cancellation of an order provided they apply before submission. For cancellation must be requested by sending an e-mail to info (at) jaencoop.com


1 / Conditions and procedure for returning:

If for any reason the customer is not satisfied with the order, has received another product by mistake or has some kind of defect, may return within a maximum period of 7 calendar days from the date of delivery.

JAENCOOP SCA Grade 2 will only accept returns that meet the following criteria:

1. Product must be in the same condition it was delivered without any damage and use, and must retain the original packaging and labeling.

2. Shipment must be made using the same box that was sent to the client, or failing in a similar format to ensure the return in perfect condition.

3. A copy of the delivery note

should be included within the package, which also marked the returned products and the reason for the return.

In order to facilitate customer return process and be able to correctly follow the same, is set to only refund procedure established by the SCA JAENCOOP 2nd Grade. If the reason for return is attributable to JAENCOOP SCA Grade 2 (the product is defective, is not what was requested, etc.), the amount of the refund will be refunded. If the reason is another (products are served correctly but not "to your liking"), the cost of the return postage will be paid by the customer. Such amount shall be borne by the customer and will be deducted from the amount refunded for the product that has been returned. Does not return the original shipping costs.

Steps to proceed with the return:

1. Report by e-mail at info (at) jaencoop.com or phone +34 953 451 030 within 7 calendar days of receipt, you want to return the product.

2. SCA JAENCOOP 2nd Grade inform the client of the complete address to which to send the product.

3. The client must send it using a courier company you choose. Refunds shall be payable by the customer.

4. Report the courier company used, date and time of the return.

The company will not be responsible for the costs incurred by those returns that occur without respecting the steps outlined in this procedure.

2 / refund the amount of the refund to the customer:

Once JAENCOOP Grade 2 SCA has received the product being returned and checked the status thereof, shall, where appropriate, to pay to the customer the amount.

The return of the products will result in a refund equal to the cost of returned products minus the cost of return service.

Only if the product delivered is defective or incorrect, 2nd Grade JAENCOOP SCA also reimburse the customer for dispatch costs.

The partial returns and cancellations will result in partial refunds.

The Company shall reimburse the amount of the proceeds in the account used by the customer to pay the same within a maximum period of thirty days from the arrival confirmation to store the returned product.

For any doubt please contact the company by sending an email to info (at) jaencoop.com

Shipping zones

Peninsular deliveries are made. For other areas, Canary Islands, Ceuta and Melilla, and extra-EU countries, check directly with ACS JAENCOOP 2nd Grade.

Photo Presentation Products

Photographs showing the products are presented for information purposes only. The differences between the pictures and the products will be minimal and will not affect the essential characteristics of the products. The color of the products in the online store may differ slightly from actual color.

All of our products are subject to improvement or change without notice.


Contact Us

If you have any questions about the products it manufactures and sells 2nd GRADE JAENCOOP SCA or a particular order, send an e-mail to info (at) jaencoop.com or fax to +34 953 451 957 or phone +34 953 451 030 from Monday to Friday from 9am to 14pm.